Contact Us
For general questions or to be transferred to a particular department or room, please call the Main Campus phone number: (559) 353-3000.
Referring a Patient
If you are a healthcare provider, you can view information on how to refer a patient and other resources in the For Healthcare Providers section of the website.
General Questions or Comments
About Medical Questions - If at any time you have urgent medical questions, please contact your primary physician, call 911 or go to your local emergency room. We cannot diagnose or treat by e-mail. Providing personal health information through this website is not secure over the Internet so please do not share personal information. Valley Children’s and our physician group wishes to maintain privacy and uphold the highest quality standards.
For comments or questions not related to medical advice, we would like to be able to respond to your email. However, if you include personal health information, we will need to send a response that is encrypted. You will still be able to view the response, but you will have to set up a secure user name and password. We take these precautions to protect you and your child’s personal health information. Please also provide the best contact information, including a telephone number, so we can contact you.
Please review our Patient Rights & Privacy Policy for more information.
General questions or comments can be directed to (559) 353-3000 or contactus@valleychildrens.org.
Patient Questions or Concerns
If you have a question or concern regarding your child’s care at Valley Children’s, please contact our Patient Representative team. They can assist you by explaining policies, connecting you with the appropriate staff, answering questions or assisting with problem solving. Our Patient Representatives provide a formal mechanism for the investigation of complaints.
Patient Representative Hours:
Monday - Friday 7:00 a.m. to 1:00 a.m.
Saturday - Sunday 1:00 p.m. to 11:00 p.m.
Call (559) 353-5425 or 35425 from a Hospital phone.
To Access Valley Children’s Pediatric Specialists
If you would like to learn more about Valley Children’s pediatric specialists and services, please review this website or call (559) 353-3000. You can also get more information about how to access Valley Children’s pediatric specialists through your health plan here.
Requesting Medical Records
You may request your child’s medical records from Valley Children’s by submitting an authorization to use and/or disclose health information form, available here. If you have questions about requesting medical records, please contact the Health Information Management office at (559) 353-5404 or releaseofinformation@valleychildrens.org.
Volunteering at Valley Children’s
If you are interested in volunteering at Valley Children’s, please review the Volunteers section of our website for open positions, requirements and how to contact the Volunteers department.
Employment Questions
For questions about employment at Valley Children’s Healthcare, please contact Recruitment Services at recruitmentservices@valleychildrens.org. To view job listings, please visit jobs.valleychildrens.org.
If you are a student interested in job shadow opportunities, visit our Job Shadow Program page to learn more.
Valley Children's Vendor Program
For vendor registration and login, click here. If you require technical assistance in completing the registration, please contact Green Security at 866-750-3373.
Learn about Valley Children's Hospital Supplier Diversity Program here.