Requesting Medical Records
Valley Children’s promotes a philosophy of transparency and openness as well as timely, convenient and responsible sharing of health information. We believe that enabling our patients and their patient representatives to access, obtain, understand and engage their medical information improves overall patient well-being, safety and satisfaction.
We encourage patients and their representatives to take advantage of the Valley Children’s MyChart Patient Portal for electronic, immediate and ongoing access to their own/child’s medical record information. Signing up for the MyChart patient portal not only gives you access to important records like After Visit Summaries, medications, immunizations and appointment information, there are other important features including the ability to request records that may not be in the portal or request records to be sent to personal applications on smartphones or other means.
You may request your own/your child’s medical records and authorize your own/your child’s medical records to be released to others from Valley Children’s.
- To request your child’s records or to authorize your child's records be sent to another organization, submit the Request/Authorization for Protected Health Information (PHI) form via email, fax to 559-353-5418, mail, or drop off at your nearest Valley Children's location.
Should you wish to mail your form, please mail to:
Valley Children’s Healthcare
c/o Health Information Management Office, Mail Stop FE06
9300 Valley Children’s Place
Madera, CA 93636
Please allow 7-10 working days to process your request. Before you submit a request for health records, review our fee schedule to learn about fees associated with HIM requests. You will be notified ahead of time if there is a fee associated with your request.
If you have questions about requesting medical records, please contact the Health Information Management office at 559-353-5404 or e-mail releaseofinformation@valleychildrens.org.